1. Introduction
Welcome to Altometatron Web Solutions, a brand operated by Altometatron LLC (“Company,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of our website and our web development, design, maintenance, hosting, SEO, and related services (“Services”).
By using our website or engaging our Services, you agree to be bound by these Terms. If you do not agree, you may not use our website or Services.
2. Services
We operate as a full-service web development agency. Services may include, but are not limited to:
- Website design and development
- Website maintenance and updates
- Website hosting and infrastructure management
- Search engine optimization (SEO)
- Consulting and digital strategy
Specific details such as scope, timelines, deliverables, and pricing will be outlined in a separate proposal, statement of work, or service agreement (“Project Agreement”).
3. Client Responsibilities
You agree to:
- Provide accurate, complete, and timely information and materials
- Ensure you have rights to all content you supply (text, images, trademarks, etc.)
- Review and approve deliverables within reasonable timeframes
- Delays caused by missing feedback or materials may result in timeline changes and additional fees.
4. Payments & Fees
- Fees are defined in the applicable Project Agreement
- Invoices must be paid within 30 days of receipt unless otherwise stated
- Late payments may result in paused services, delayed deliverables, or service suspension
- All fees are non-refundable unless expressly stated otherwise in writing
We reserve the right to charge reasonable collection costs for unpaid invoices.
5. Intellectual Property
5.1 Client Materials
You retain ownership of all materials you provide. You grant us a limited license to use those materials solely for the purpose of delivering the Services.
5.2 Agency Deliverables
Upon full payment, ownership or licensing of final deliverables will transfer to you as specified in the Project Agreement. Unless otherwise agreed, we retain ownership of any underlying code frameworks, tools, processes, or pre-existing intellectual property.
We reserve the right to display completed work in our portfolio, website, and marketing materials.
6. Revisions & Scope Changes
Project pricing includes revisions as defined in the Project Agreement. Any requests beyond the agreed scope may require additional fees and adjusted timelines.
7. Maintenance Services
If you subscribe to website maintenance services:
- Maintenance may include software updates, security patches, backups, and minor content changes as defined in your plan
- Maintenance does not include major redesigns, new features, or custom development unless explicitly stated
- We are not responsible for issues caused by third-party updates, plugins, hosting providers, or user modifications
Maintenance services may be paused or terminated for non-payment.
8. Hosting Services
If we provide or manage hosting:
- Hosting uptime and performance depend on third-party infrastructure providers
- We do not guarantee uninterrupted service
- We are not responsible for outages, data loss, or downtime caused by factors outside our control, including cyberattacks or third-party failures
- Clients are responsible for maintaining their own copies of website content unless backup services are explicitly included.
9. SEO Services
SEO services are provided on a best-effort basis. You acknowledge that:
- Search engine rankings and traffic results are not guaranteed
- Search engine algorithms are controlled by third parties and may change at any time
- Results depend on factors outside our control, including competition, industry trends, and website history
- We are not responsible for ranking fluctuations, penalties, or loss of traffic resulting from algorithm updates or prior SEO practices.
10. Third-Party Services
We may use or recommend third-party platforms, plugins, tools, or services. We are not responsible for changes, failures, pricing updates, or terms imposed by third-party providers.
11. Disclaimer of Warranties
Our website and Services are provided “as is” and “as available.” We disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.
12. Limitation of Liability
To the maximum extent permitted under New York law, Altometatron LLC shall not be liable for any indirect, incidental, special, or consequential damages, including loss of profits, revenue, data, or business opportunities.
Our total liability shall not exceed the amount paid by you for the Services giving rise to the claim.
13. Indemnification
You agree to indemnify and hold harmless Altometatron LLC from any claims, damages, or expenses arising from materials you provide, your misuse of the Services, or your violation of applicable laws or third-party rights.
14. Termination
Either party may terminate Services in accordance with the Project Agreement. Upon termination:
- All completed work remains payable
- All outstanding invoices become immediately due
15. Confidentiality
Both parties agree to maintain the confidentiality of non-public information exchanged during the course of the engagement, except where disclosure is required by law.
16. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of New York, without regard to conflict of law principles.
17. Changes to These Terms
We reserve the right to update these Terms at any time. Continued use of our website or Services after changes are posted constitutes acceptance of the revised Terms.